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Refund & Cancellation

Last updated: January 2025

Refund Policy

Last updated: January 2025

At Sayantika In Services, we are committed to customer satisfaction. This Refund Policy outlines the terms for refunds on our services.

Service Refund Eligibility

Refunds are considered in the following cases: service was not performed as agreed, same issue recurs within the warranty period and cannot be resolved, technician caused damage to the appliance.

AMC Plan Refunds

AMC plans are refundable on a pro-rata basis if cancelled within 30 days. After 30 days, refunds are calculated based on unused service visits minus administrative fees.

Non-Refundable Items

Visit charges, diagnostic fees, and spare parts already installed are non-refundable unless the repair failed due to our negligence.

How to Request a Refund

To request a refund, contact us at sayantika.inservices@gmail.com or call 8910662389 within 7 days of the service. Provide your service details and reason for refund.

Refund Processing

Approved refunds are processed within 5-7 business days via the original payment method or bank transfer.

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