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Frequently Asked Questions

Everything you need to know about our home appliance services.

What areas do you service in Kolkata?
We provide home appliance repair and service across South Kolkata, Central Kolkata, and surrounding areas including Jodhpur Park, Tollygunge, Behala, Gariahat, Ballygunge, Salt Lake, New Town, Santoshpur, Dhakuria, Kasba, and more.
What areas do you service in Kolkata?
We provide home appliance repair and service across South Kolkata, Central Kolkata, and surrounding areas including Jodhpur Park, Tollygunge, Behala, Gariahat, Ballygunge, Salt Lake, New Town, Santoshpur, Dhakuria, Kasba, and more.
How quickly can you send a technician?
For regular service requests, we typically dispatch a technician within 2-4 hours. For emergency service requests, we try to respond within 1-2 hours. AMC customers receive priority scheduling.
How quickly can you send a technician?
For regular service requests, we typically dispatch a technician within 2-4 hours. For emergency service requests, we try to respond within 1-2 hours. AMC customers receive priority scheduling.
Do you provide service for all appliance brands?
Yes! We service all major brands including Samsung, LG, Whirlpool, Godrej, Haier, Voltas, Daikin, Hitachi, Blue Star, O General, Faber, Elica, Kent, Aquaguard, and many more.
Do you provide service for all appliance brands?
Yes! We service all major brands including Samsung, LG, Whirlpool, Godrej, Haier, Voltas, Daikin, Hitachi, Blue Star, O General, Faber, Elica, Kent, Aquaguard, and many more.
What is an AMC (Annual Maintenance Contract)?
AMC is an Annual Maintenance Contract where we take responsibility for the regular maintenance and repair of your home appliances for a fixed annual fee. It includes scheduled preventive maintenance visits, priority service, discounted spare parts, and more.
What is an AMC (Annual Maintenance Contract)?
AMC is an Annual Maintenance Contract where we take responsibility for the regular maintenance and repair of your home appliances for a fixed annual fee. It includes scheduled preventive maintenance visits, priority service, discounted spare parts, and more.
Are your technicians certified and experienced?
All our technicians are factory-trained and certified with a minimum of 3-5 years of hands-on experience. They undergo regular training on new appliance models and technologies.
Are your technicians certified and experienced?
All our technicians are factory-trained and certified with a minimum of 3-5 years of hands-on experience. They undergo regular training on new appliance models and technologies.
Do you use original spare parts?
Yes, we use only genuine and original spare parts from authorized distributors. We provide warranty on both parts and labor for all our repair work.
Do you use original spare parts?
Yes, we use only genuine and original spare parts from authorized distributors. We provide warranty on both parts and labor for all our repair work.
What warranty do you provide on repairs?
We provide 30-day warranty on labor and 90-day warranty on spare parts for all repair work. AMC customers get extended warranty coverage as per their plan.
What warranty do you provide on repairs?
We provide 30-day warranty on labor and 90-day warranty on spare parts for all repair work. AMC customers get extended warranty coverage as per their plan.
How can I book a service?
You can book a service by calling us at 8910662389 or 7003406511, sending a WhatsApp message, filling the contact form on our website, or visiting our office during business hours.
How can I book a service?
You can book a service by calling us at 8910662389 or 7003406511, sending a WhatsApp message, filling the contact form on our website, or visiting our office during business hours.
What are your service charges?
Service charges vary based on the appliance type, problem complexity, and parts required. We provide transparent pricing with no hidden charges. A basic service visit charge applies which is adjusted against the repair bill.
What are your service charges?
Service charges vary based on the appliance type, problem complexity, and parts required. We provide transparent pricing with no hidden charges. A basic service visit charge applies which is adjusted against the repair bill.
Do you offer service on weekends and holidays?
Yes, we provide service 7 days a week including weekends. Emergency service support is available round the clock. Our regular service hours are 9 AM to 8 PM.
Do you offer service on weekends and holidays?
Yes, we provide service 7 days a week including weekends. Emergency service support is available round the clock. Our regular service hours are 9 AM to 8 PM.

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